We developed an E-Commerce Product for a large Automotive Wholesaler in USA
Customer and Business Needs
The customer is independent aftermarket automotive spare parts wholesaler in North America.
Business Pain Areas:
- Manual ordering of parts via telephone.
- Cumbersome, labour intensive, error prone processes with high overheads.
- Wrong shipping of parts and as a workaround shipping all related parts in addition to requested parts to ensure that the garages got the part they requested.
- No easy way for the garage to double-check and/or track an order